LIFETIME WARRANTY

Thank you for purchasing an Energizer_® Lifetime Warranty mobile accessory. You’ve chosen a highly resistant product for your phone and we invite you to register it now to take advantage of our warranty services.

Please note that “Lifetime Warranty" refers to the lifetime of the product, not to the one of the buyer or any other individual. We have worked hard designing our products and by “Lifetime Warranty” we mean that the product over its reasonable lifespan will work the way it is supposed to under normal conditions and use.

Over time, products become worn and obsolete, and materials and parts may wear down or may become unusable due to technological advances. Taking these factors into account we have assessed that the reasonable lifespan of the Lifetime Warranty accessories is 5 years from the original date of purchase.

Screen protectors: We developed high quality tempered glass screen protectors, which we estimate the average life to one year under normal conditions of use. As a result, Lifetime Warranty screen protectors are sold in a pack of five (5) units, which equates to the use of a screen protector per year for five years from the date of purchase of the product.

Beyond this period of five years, a protection screen per year may be shipped by mail to the buyer upon presentation of a dated proof of purchase issued by Avenir Telecom or its reseller by filling out the form below.

References eligible for Lifetime Warranty services:

You will receive a confirmation e-mail. Please keep it as proof of registration.

In case of problem with your cable:

1-      During the first 2 years after the purchase of the Lifetime cables : please contact your retailer

2-      After 2 years, reply to the e-mail you received after your registration with a picture of your faulty product.

3-      Energizer will contact you for detailed information in order to send you a new product. Please note that administrative fee might be charged according to your country.

What is not covered

•    Accident, transport, deficiency, abnormal or excessive use, fault or negligence on the part of someone other than a ENERGIZER employee or representative.
•    Customer's failure to comply with the Product instructions, or to comply with precautionary advice provided with the Product by ENERGIZER
•    Customer's failure to maintain the Product in a suitable environment, including but not limited to, any failure to ensure the adequacy of a power supply or provide an adequate power supply, or allowing the Product to be affected or damaged by inappropriate substances, such as liquids, humidity or dirt.
•    Natural catastrophe or Act of God, including but not limited to fire or water damage.